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Privacy policy

This privacy policy explains how Returning Works® use any personal information that we collect about you when you use this website.

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What information do we collect about you?

We collect information about you when you make an enquiry, place an order for products or services, or opt in to a download, free training or our email service. We also collect information when you voluntarily complete customer surveys or provide feedback. Website usage information is collected using cookies.

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How will we use the information about you?
We collect information about you to process your order, manage your account, provide free resources and to email you with information and about products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to the website. We will not share your information for marketing purposes with other companies or organisations.

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Marketing
We would like to send you information about Returning Works' products and services that may be of interest to you. If you opt in to receive information by downloading a template, directory, training or subscribing to our blog or email service, you may receive marketing emails, which you may opt out of at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email emma@emmawaltham.com.

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Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email emma@emmawaltham.com. We may make a small administrative charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

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Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

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Other websites
This website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

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Changes to our privacy policy
We keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on 21 December 2022.

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How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you by email: emma@emmawaltham.com.

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